# QuickBooks Online: Some customers are experiencing sign-on or latency issues in QuickBooks Online

> QuickBooks Online status incident “Some customers are experiencing sign-on or latency issues in QuickBooks Online” on 2023-09-18: impact minor (vendor’s label), 21 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/zr3r7d17q9nj
Last updated: 2023-09-19T16:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-18 19:34 UTC · Resolved: 2023-09-19 16:07 UTC · Duration: 21 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/zr3r7d17q9nj](https://status.quickbooks.intuit.com/incidents/zr3r7d17q9nj)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2023-09-19 16:07 UTC: Our teams have resolved the issue, and users should now be able to login. Thank you for your patience as we worked to resolve this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2023-09-18 19:34 UTC, resolved after 21 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/zr3r7d17q9nj
- Citation: QuickBooks Online, “Some customers are experiencing sign-on or latency issues in QuickBooks Online” (2023-09-18 19:34 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/zr3r7d17q9nj (CC BY 4.0).
- Markdown link: `[QuickBooks Online: Some customers are experiencing sign-on or latency issues in QuickBooks Online (2023-09-18)](https://rewindex.com/company/quickbooks-online/incidents/zr3r7d17q9nj)`


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/zr3r7d17q9nj · Markdown: https://rewindex.com/company/quickbooks-online/incidents/zr3r7d17q9nj.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/zr3r7d17q9nj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:29:46.772Z