# QuickBooks Online: Citibank customers unable to connect accounts or update bank feeds in QuickBooks

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-02-15 18:07 UTC · Resolved: 2019-02-16 16:00 UTC · Duration: 22 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/z7rfk9v1c89l](https://status.quickbooks.intuit.com/incidents/z7rfk9v1c89l)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2019-02-16 16:00 UTC: An earlier issue with Citibank connection is working again. We apologize for the interruption in service and thank you for your patience as we worked with Citi on resolution.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/z7rfk9v1c89l · Markdown: https://rewindex.com/company/quickbooks-online/incidents/z7rfk9v1c89l.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/z7rfk9v1c89l · Generated 2026-10-18T11:46:32.167Z