# QuickBooks Online: American Express customers unable to connect accounts or update Bank Feeds in QuickBooks

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-03-04 17:20 UTC · Resolved: 2019-03-06 00:01 UTC · Duration: 31 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/y7qwkvy94y73](https://status.quickbooks.intuit.com/incidents/y7qwkvy94y73)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2019-03-06 00:01 UTC: An earlier issue with American Express connection is working again. Please refresh your Bank Feeds to download new transactions or attempt to connect your account again. We apologize for the interruption in service and thank you for your patience as we worked with American Express on resolution.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/y7qwkvy94y73 · Markdown: https://rewindex.com/company/quickbooks-online/incidents/y7qwkvy94y73.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/y7qwkvy94y73 · Generated 2026-10-18T10:43:22.760Z