# QuickBooks Online: E-Invoicing customers are encountering 502 Bad Gateway

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-08-01 18:59 UTC · Resolved: 2024-08-01 21:09 UTC · Duration: 2.1 h
- Updates: 4 · Affected components: QuickBooks Online - United States, United States
- [Vendor status page: https://stspg.io/fs0rw54h6z76](https://stspg.io/fs0rw54h6z76)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **investigating** 2024-08-01 18:59 UTC: We are aware of issues impacting invoices, purchase orders and errors with the pay button. We’re currently investigating the cause of the issue and we’ll share updates on our progress.
- **investigating** 2024-08-01 19:31 UTC: We are still investigating the issue. We apologize for the inconvenience and hope to get everything up and running soon!
- **monitoring** 2024-08-01 20:21 UTC: A fix has been implemented and we are monitoring the results. We apologize for the inconvenience.
- **resolved** 2024-08-01 21:09 UTC: Our teams have resolved the issue, and users should now be able to access invoices, purchase orders and use the pay functions.  Thank you for your patience as we worked to resolve this issue.


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/vrhmk657lnq9 · Markdown: https://rewindex.com/company/quickbooks-online/incidents/vrhmk657lnq9.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/vrhmk657lnq9 · Generated 2026-10-18T11:45:17.523Z