# QuickBooks Online: American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks

> QuickBooks Online status incident “American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks” on 2019-03-18: impact minor (vendor’s label), 5.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/tmz62tjnj96y
Last updated: 2019-03-18T20:58:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-03-18 15:28 UTC · Resolved: 2019-03-18 20:58 UTC · Duration: 5.5 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/tmz62tjnj96y](https://status.quickbooks.intuit.com/incidents/tmz62tjnj96y)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2019-03-18 20:58 UTC: An earlier issue with American Express connection is working again. Please refresh your Bank Feeds to download new transactions or attempt to connect your account again. We apologize for the interruption in service and thank you for your patience as we worked with American Express on resolution.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2019-03-18 15:28 UTC, resolved after 5.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/tmz62tjnj96y
- Citation: QuickBooks Online, “American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks” (2019-03-18 15:28 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/tmz62tjnj96y (CC BY 4.0).
- Markdown link: `[QuickBooks Online: American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks (2019-03-18)](https://rewindex.com/company/quickbooks-online/incidents/tmz62tjnj96y)`


---
Canonical: https://rewindex.com/company/quickbooks-online/incidents/tmz62tjnj96y · Markdown: https://rewindex.com/company/quickbooks-online/incidents/tmz62tjnj96y.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/tmz62tjnj96y · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T20:10:15.023Z