# QuickBooks Online: American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks

> QuickBooks Online status incident “American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks” on 2019-05-23: impact minor (vendor’s label), 2.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/qz4jv3219y9k
Last updated: 2019-05-23T18:33:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-05-23 15:42 UTC · Resolved: 2019-05-23 18:33 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/qz4jv3219y9k](https://status.quickbooks.intuit.com/incidents/qz4jv3219y9k)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2019-05-23 18:33 UTC: Bank Feed issue resolved An earlier issue with American Express Credit Card connection is working again. We apologize for the interruption in service and thank you for your patience as we worked with American Express to resolve this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2019-05-23 15:42 UTC, resolved after 2.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/qz4jv3219y9k
- Citation: QuickBooks Online, “American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks” (2019-05-23 15:42 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/qz4jv3219y9k (CC BY 4.0).
- Markdown link: `[QuickBooks Online: American Express Credit Card customers unable to connect accounts or update Bank Feeds in QuickBooks (2019-05-23)](https://rewindex.com/company/quickbooks-online/incidents/qz4jv3219y9k)`


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/qz4jv3219y9k · Markdown: https://rewindex.com/company/quickbooks-online/incidents/qz4jv3219y9k.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/qz4jv3219y9k · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:21:22.978Z