# QuickBooks Online: Some customers are unable to login in to QuickBooks Online

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-09-01 19:50 UTC · Resolved: 2023-09-01 23:08 UTC · Duration: 3.3 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/mykp1fxw5bvp](https://status.quickbooks.intuit.com/incidents/mykp1fxw5bvp)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2023-09-01 23:08 UTC: An earlier issue with QBO prevented some users from login into their accounts. Our teams have resolved the issue, and users should now be able to login. Thank you for your patience as we worked to resolve this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/mykp1fxw5bvp · Markdown: https://rewindex.com/company/quickbooks-online/incidents/mykp1fxw5bvp.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/mykp1fxw5bvp · Generated 2026-10-18T12:44:12.394Z