# QuickBooks Online: QuickBooks Desktop users are unable to connect to American Express

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-08-02 17:37 UTC · Resolved: 2022-08-03 16:29 UTC · Duration: 23 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/mbcksmd5608n](https://status.quickbooks.intuit.com/incidents/mbcksmd5608n)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2022-08-03 16:29 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/mbcksmd5608n · Markdown: https://rewindex.com/company/quickbooks-online/incidents/mbcksmd5608n.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/mbcksmd5608n · Generated 2026-10-18T12:35:47.284Z