# QuickBooks Online: QBO Login issue

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-08-29 10:56 UTC · Resolved: 2024-08-29 13:23 UTC · Duration: 2.5 h
- Updates: 6 · Affected components: EMEA, QuickBooks Online - United Kingdom
- [Vendor status page: https://stspg.io/1t1rlqnlyg3p](https://stspg.io/1t1rlqnlyg3p)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **investigating** 2024-08-29 10:56 UTC: Some customers are currently unable to login into their QBO account due to not receiving MFA code either via email or text. We’ve identified the source of the problem and are working to resolve the issue.
- **investigating** 2024-08-29 10:56 UTC: We are continuing to investigate this issue.
- **monitoring** 2024-08-29 11:21 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2024-08-29 11:22 UTC: We are continuing to monitor for any further issues.
- **monitoring** 2024-08-29 11:22 UTC: We are continuing to monitor for any further issues.
- **resolved** 2024-08-29 13:23 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/kqr1xp0shr7s · Markdown: https://rewindex.com/company/quickbooks-online/incidents/kqr1xp0shr7s.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/kqr1xp0shr7s · Generated 2026-10-18T12:41:36.874Z