# QuickBooks Online: QuickBooks Online Customers are unable to view and add Products and Services

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-06-05 16:40 UTC · Resolved: 2023-06-05 16:57 UTC · Duration: 17 min
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/jz6zncv3dwtk](https://status.quickbooks.intuit.com/incidents/jz6zncv3dwtk)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2023-06-05 16:57 UTC: We have identified the cause to this issue and are in the process applying the fix. Please note that this fix may require you to clear cache and cookies within your browser. We appreciate your patience while we worked on getting this fixed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/jz6zncv3dwtk · Markdown: https://rewindex.com/company/quickbooks-online/incidents/jz6zncv3dwtk.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/jz6zncv3dwtk · Generated 2026-10-18T09:52:48.159Z