# QuickBooks Online: Username and password are not being accepted when connecting bank accounts in QuickBooks Online

> QuickBooks Online status incident “Username and password are not being accepted when connecting bank accounts in QuickBooks Online” on 2019-05-03: impact minor (vendor’s label), 14 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/jnc6d6gc27dk
Last updated: 2019-05-17T16:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-05-03 17:29 UTC · Resolved: 2019-05-17 16:32 UTC · Duration: 14 d
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/jnc6d6gc27dk](https://status.quickbooks.intuit.com/incidents/jnc6d6gc27dk)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2019-05-17 16:32 UTC: This issue is taking longer than expected to fix, our engineers are working on deploying a fix. We expect this fix to be available in the next week. Thanks for being patient while we have been working to fix this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2019-05-03 17:29 UTC, resolved after 14 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/jnc6d6gc27dk
- Citation: QuickBooks Online, “Username and password are not being accepted when connecting bank accounts in QuickBooks Online” (2019-05-03 17:29 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/jnc6d6gc27dk (CC BY 4.0).
- Markdown link: `[QuickBooks Online: Username and password are not being accepted when connecting bank accounts in QuickBooks Online (2019-05-03)](https://rewindex.com/company/quickbooks-online/incidents/jnc6d6gc27dk)`


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/jnc6d6gc27dk · Markdown: https://rewindex.com/company/quickbooks-online/incidents/jnc6d6gc27dk.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/jnc6d6gc27dk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:42:24.537Z