# QuickBooks Online: [Scheduled] American Express customers unable to connect accounts or update bank feeds due to scheduled maintenance at the financial institution

> QuickBooks Online maintenance “[Scheduled] American Express customers unable to connect accounts or update bank feeds due to scheduled maintenance at the financial institution” on 2019-05-12: impact maintenance (vendor’s label), 9.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/jk97r3y3dz5g
Last updated: 2019-05-12T09:00:00Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: resolved
- Started: 2019-05-12 00:00 UTC · Resolved: 2019-05-12 09:00 UTC · Duration: 9.0 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/jk97r3y3dz5g](https://status.quickbooks.intuit.com/incidents/jk97r3y3dz5g)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2019-05-12 09:00 UTC: The scheduled maintenance has been completed.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Maintenance posted by QuickBooks Online, started 2019-05-12 00:00 UTC, resolved after 9.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/jk97r3y3dz5g
- Citation: QuickBooks Online, “[Scheduled] American Express customers unable to connect accounts or update bank feeds due to scheduled maintenance at the financial institution” (2019-05-12 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/jk97r3y3dz5g (CC BY 4.0).
- Markdown link: `[QuickBooks Online: Scheduled American Express customers unable to connect accounts or update bank feeds due to scheduled maintenance at the financial institution (2019-05-12)](https://rewindex.com/company/quickbooks-online/incidents/jk97r3y3dz5g)`


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/jk97r3y3dz5g · Markdown: https://rewindex.com/company/quickbooks-online/incidents/jk97r3y3dz5g.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/jk97r3y3dz5g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:03:59.872Z