# QuickBooks Online: QuickBooks Desktop users are unable to process payments

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-10-24 15:08 UTC · Resolved: 2023-10-24 15:57 UTC · Duration: 49 min
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/hf7plrrvqyt6](https://status.quickbooks.intuit.com/incidents/hf7plrrvqyt6)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2023-10-24 15:57 UTC: This issue has been resolved. You may need to close and reopen the QuickBooks Desktop program if you are still experiencing an issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/hf7plrrvqyt6 · Markdown: https://rewindex.com/company/quickbooks-online/incidents/hf7plrrvqyt6.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/hf7plrrvqyt6 · Generated 2026-10-18T09:46:37.798Z