# QuickBooks Online: Some of our customers are unable to access the Merchant Service Deposit window.

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2019-04-03 15:13 UTC · Resolved: 2019-04-03 16:27 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/g8ccvmpk4kkc](https://status.quickbooks.intuit.com/incidents/g8ccvmpk4kkc)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2019-04-03 16:27 UTC: This issue is now considered completely resolved after monitoring and no further problems have been reported or seen. Thank you.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/g8ccvmpk4kkc · Markdown: https://rewindex.com/company/quickbooks-online/incidents/g8ccvmpk4kkc.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/g8ccvmpk4kkc · Generated 2026-10-18T12:41:37.783Z