# QuickBooks Online: QBO Accountant: Unable to access Prep for Taxes function in a client file

> QuickBooks Online status incident “QBO Accountant: Unable to access Prep for Taxes function in a client file” on 2021-10-21: impact none (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/ftpy6yyn9fg9
Last updated: 2021-10-21T02:34:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-10-21 01:31 UTC · Resolved: 2021-10-21 02:34 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/ftpy6yyn9fg9](https://status.quickbooks.intuit.com/incidents/ftpy6yyn9fg9)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2021-10-21 02:34 UTC: We are pleased to inform you that a fix has been implemented to resolve the issue with Prep for Taxes function. Thank you for your patience and understanding.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by QuickBooks Online, started 2021-10-21 01:31 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/ftpy6yyn9fg9
- Citation: QuickBooks Online, “QBO Accountant: Unable to access Prep for Taxes function in a client file” (2021-10-21 01:31 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/ftpy6yyn9fg9 (CC BY 4.0).
- Markdown link: `[QuickBooks Online: QBO Accountant: Unable to access Prep for Taxes function in a client file (2021-10-21)](https://rewindex.com/company/quickbooks-online/incidents/ftpy6yyn9fg9)`


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/ftpy6yyn9fg9 · Markdown: https://rewindex.com/company/quickbooks-online/incidents/ftpy6yyn9fg9.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/ftpy6yyn9fg9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:38:35.450Z