# QuickBooks Online: Some QBO customers are experiencing issues with their One Time Passcode

> QuickBooks Online status incident “Some QBO customers are experiencing issues with their One Time Passcode” on 2023-10-11: impact minor (vendor’s label), 18 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/dwjlp5p809bs
Last updated: 2023-10-12T13:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-11 19:30 UTC · Resolved: 2023-10-12 13:52 UTC · Duration: 18 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/dwjlp5p809bs](https://status.quickbooks.intuit.com/incidents/dwjlp5p809bs)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2023-10-12 13:52 UTC: Engineers have confirmed that the issue is resolved and that the One Time Passcodes are being correctly received and recognized by QBO. Thank you for bearing with us

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2023-10-11 19:30 UTC, resolved after 18 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/dwjlp5p809bs
- Citation: QuickBooks Online, “Some QBO customers are experiencing issues with their One Time Passcode” (2023-10-11 19:30 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/dwjlp5p809bs (CC BY 4.0).
- Markdown link: `[QuickBooks Online: Some QBO customers are experiencing issues with their One Time Passcode (2023-10-11)](https://rewindex.com/company/quickbooks-online/incidents/dwjlp5p809bs)`


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/dwjlp5p809bs · Markdown: https://rewindex.com/company/quickbooks-online/incidents/dwjlp5p809bs.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/dwjlp5p809bs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:46:46.641Z