# QuickBooks Online: Citibank customers are unable to connect accounts or update Bank Feeds in QuickBooks

> QuickBooks Online status incident “Citibank customers are unable to connect accounts or update Bank Feeds in QuickBooks” on 2019-04-12: impact minor (vendor’s label), 6.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/98v23vgcc774
Last updated: 2019-04-12T22:23:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-04-12 15:53 UTC · Resolved: 2019-04-12 22:23 UTC · Duration: 6.5 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/98v23vgcc774](https://status.quickbooks.intuit.com/incidents/98v23vgcc774)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2019-04-12 22:23 UTC: An earlier issue with connecting and refreshing Citibank accounts in QuickBooks has been resolved. Please try again to connect your Citi accounts or refresh banking feeds. Thank you for your patience as we worked with Citibank on resolution.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2019-04-12 15:53 UTC, resolved after 6.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/98v23vgcc774
- Citation: QuickBooks Online, “Citibank customers are unable to connect accounts or update Bank Feeds in QuickBooks” (2019-04-12 15:53 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/98v23vgcc774 (CC BY 4.0).
- Markdown link: `[QuickBooks Online: Citibank customers are unable to connect accounts or update Bank Feeds in QuickBooks (2019-04-12)](https://rewindex.com/company/quickbooks-online/incidents/98v23vgcc774)`


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/98v23vgcc774 · Markdown: https://rewindex.com/company/quickbooks-online/incidents/98v23vgcc774.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/98v23vgcc774 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:04.797Z