# QuickBooks Online: Some customers are not getting verification codes when selecting text message option when logging into Intuit products

> QuickBooks Online status incident “Some customers are not getting verification codes when selecting text message option when logging into Intuit products” on 2019-08-01: impact minor (vendor’s label), 20 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/904059l2nnsy
Last updated: 2019-08-02T13:55:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2019-08-01 17:51 UTC · Resolved: 2019-08-02 13:55 UTC · Duration: 20 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/904059l2nnsy](https://status.quickbooks.intuit.com/incidents/904059l2nnsy)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2019-08-02 13:55 UTC: The issue that was causing customers to not be able to receive the code via text message when logging into Intuit products has been resolved. We have re-enabled the option to receive the code via text for all Intuit Products. We apologize for the interruption in service and thank you for your patience as we worked to resolve this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2019-08-01 17:51 UTC, resolved after 20 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/904059l2nnsy
- Citation: QuickBooks Online, “Some customers are not getting verification codes when selecting text message option when logging into Intuit products” (2019-08-01 17:51 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/904059l2nnsy (CC BY 4.0).
- Markdown link: `[QuickBooks Online: Some customers are not getting verification codes when selecting text message option when logging into Intuit products (2019-08-01)](https://rewindex.com/company/quickbooks-online/incidents/904059l2nnsy)`


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/904059l2nnsy · Markdown: https://rewindex.com/company/quickbooks-online/incidents/904059l2nnsy.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/904059l2nnsy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:17:41.204Z