# QuickBooks Online: American Express customers unable to connect accounts or update bank feeds in QuickBooks

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-02-20 23:23 UTC · Resolved: 2019-02-21 02:26 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/8cpfv1vstljs](https://status.quickbooks.intuit.com/incidents/8cpfv1vstljs)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2019-02-21 02:26 UTC: An earlier issue with American Express connection is working again. We apologize for the interruption in service and thank you for your patience as we worked with American Express on resolution.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/quickbooks-online/incidents/8cpfv1vstljs · Markdown: https://rewindex.com/company/quickbooks-online/incidents/8cpfv1vstljs.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/8cpfv1vstljs · Generated 2026-10-18T13:34:37.044Z