# QuickBooks Online: Some customers are unable to create a payrun in QuickBooks Online Payroll

> QuickBooks Online status incident “Some customers are unable to create a payrun in QuickBooks Online Payroll” on 2023-11-13: impact none (vendor’s label), 6.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/86h4bdc4tn0z
Last updated: 2023-11-14T06:04:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-11-13 23:08 UTC · Resolved: 2023-11-14 06:04 UTC · Duration: 6.9 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/86h4bdc4tn0z](https://status.quickbooks.intuit.com/incidents/86h4bdc4tn0z)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2023-11-14 06:04 UTC: The incident has been resolved and systems are returning to normal. Customers may intermittently notice timeout errors as servers stabilise.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by QuickBooks Online, started 2023-11-13 23:08 UTC, resolved after 6.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/86h4bdc4tn0z
- Citation: QuickBooks Online, “Some customers are unable to create a payrun in QuickBooks Online Payroll” (2023-11-13 23:08 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/86h4bdc4tn0z (CC BY 4.0).
- Markdown link: `[QuickBooks Online: Some customers are unable to create a payrun in QuickBooks Online Payroll (2023-11-13)](https://rewindex.com/company/quickbooks-online/incidents/86h4bdc4tn0z)`


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/86h4bdc4tn0z · Markdown: https://rewindex.com/company/quickbooks-online/incidents/86h4bdc4tn0z.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/86h4bdc4tn0z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:02:28.361Z