# QuickBooks Online: Some QuickBooks Online customers are unable to login

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-06-24 13:10 UTC · Resolved: 2024-06-24 14:04 UTC · Duration: 54 min
- Updates: 2 · Affected components: Canada, QuickBooks Self-Employed - Canada, Canada, QuickBooks Online - Canada, QuickBooks Self-Employed - United States, United States, QuickBooks Online - United States, United States, EMEA, QuickBooks Online - United Kingdom, EMEA, QuickBooks Self-Employed - United Kingdom
- [Vendor status page: https://stspg.io/m7vqmgllqwqm](https://stspg.io/m7vqmgllqwqm)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Summary

Some QuickBooks Online customers could not log in during a major-impact incident listing QuickBooks Online and QuickBooks Self-Employed components in Canada, the United Kingdom and the United States. It started at 2024-06-24 13:10 UTC and was resolved at 2024-06-24 14:04 UTC, lasting 54 min; no cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-06-24 13:10 UTC: We are aware that some QBO and QBSE services are experiencing issues. This issue is currently being investigated and we'll keep you posted on further developments as we work to resolve the issue.
- **resolved** 2024-06-24 14:04 UTC: We're happy to report that this issue has been resolved. We appreciate your patience and understanding while we worked to fix it.

## Rewindex changes for this incident

- 2024-06-24 13:10 UTC: [Major incident: Some QuickBooks Online customers are unable to login](https://rewindex.com/change/i6b4fa1f6f825b0.md)


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/5wfw1wj9l3sn · Markdown: https://rewindex.com/company/quickbooks-online/incidents/5wfw1wj9l3sn.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/5wfw1wj9l3sn · Generated 2026-10-18T10:42:45.429Z