# QuickBooks Online: Some customers are unable to login to Intuit Online Payroll and QuickBooks Online Payroll

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-01-02 22:05 UTC · Resolved: 2019-01-03 01:09 UTC · Duration: 3.1 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/5l9nlykzk9wh](https://status.quickbooks.intuit.com/incidents/5l9nlykzk9wh)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2019-01-03 01:09 UTC: An earlier issue with Intuit Online Payroll and QuickBooks Online Payroll resulted in some customers unable to login. Our teams have resolved the issue, and users should now be able to login and access their payroll solutions. We apologize for the interruption in service and thank you for your patience as we worked to fix it.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/5l9nlykzk9wh · Markdown: https://rewindex.com/company/quickbooks-online/incidents/5l9nlykzk9wh.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/5l9nlykzk9wh · Generated 2026-10-18T10:43:06.492Z