# QuickBooks Online: Some customers are unable to access reports in QuickBooks Online

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2019-09-05 16:01 UTC · Resolved: 2019-09-05 18:16 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/3q5g7y2t5fsm](https://status.quickbooks.intuit.com/incidents/3q5g7y2t5fsm)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2019-09-05 18:16 UTC: The issue that was causing certain reports to not display in QuickBooks Online has been resolved. Thank you for your patience as we worked to resolve this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/3q5g7y2t5fsm · Markdown: https://rewindex.com/company/quickbooks-online/incidents/3q5g7y2t5fsm.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/3q5g7y2t5fsm · Generated 2026-10-18T09:59:46.099Z