# QuickBooks Online: QuickBooks Desktop Payroll updates returning Internet connection error

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-15 14:54 UTC · Resolved: 2026-06-15 18:18 UTC · Duration: 3.4 h
- Updates: 4 · Affected components: QuickBooks Desktop - United States, United States
- [Vendor status page: https://stspg.io/pzpmfzz03c47](https://stspg.io/pzpmfzz03c47)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **investigating** 2026-06-15 14:54 UTC: Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.
- **investigating** 2026-06-15 16:45 UTC: We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.
- **monitoring** 2026-06-15 16:47 UTC: A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
- **resolved** 2026-06-15 18:18 UTC: Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/24sv9x69j84b · Markdown: https://rewindex.com/company/quickbooks-online/incidents/24sv9x69j84b.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/24sv9x69j84b · Generated 2026-10-18T09:56:55.686Z