# QuickBooks Online: Some customers are not receiving their Multi-factor Authentication code

> QuickBooks Online status incident “Some customers are not receiving their Multi-factor Authentication code” on 2023-08-21: impact minor (vendor’s label), 38 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/17659qtxyskx
Last updated: 2023-08-21T20:25:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-08-21 19:47 UTC · Resolved: 2023-08-21 20:25 UTC · Duration: 38 min
- Updates: 1
- [Vendor status page: https://status.quickbooks.intuit.com/incidents/17659qtxyskx](https://status.quickbooks.intuit.com/incidents/17659qtxyskx)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **resolved** 2023-08-21 20:25 UTC: Our engineering team have deployed a fix which we've confirmed has fixed the issue and that the codes should be received without issue. Thank you for bearing with us.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2023-08-21 19:47 UTC, resolved after 38 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/17659qtxyskx
- Citation: QuickBooks Online, “Some customers are not receiving their Multi-factor Authentication code” (2023-08-21 19:47 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/17659qtxyskx (CC BY 4.0).
- Markdown link: `[QuickBooks Online: Some customers are not receiving their Multi-factor Authentication code (2023-08-21)](https://rewindex.com/company/quickbooks-online/incidents/17659qtxyskx)`


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/17659qtxyskx · Markdown: https://rewindex.com/company/quickbooks-online/incidents/17659qtxyskx.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/17659qtxyskx · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:37:47.239Z