# QuickBooks Online: QuickBooks Online - Unable to login

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-09-30 22:19 UTC · Resolved: 2024-09-30 22:22 UTC · Duration: 3 min
- Updates: 2 · Affected components: QuickBooks Online - United States, United States
- [Vendor status page: https://stspg.io/kflrpbq09nmh](https://stspg.io/kflrpbq09nmh)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Summary

QuickBooks Online reported a critical login outage affecting United States components, starting 2024-09-30 22:19 UTC and resolved at 2024-09-30 22:22 UTC after 3 min. The vendor identified the issue and implemented a fix; customers still unable to reach the login page might need to clear browser cache and cookies. _(machine-written, sol)_
## Timeline of updates

- **identified** 2024-09-30 22:19 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2024-09-30 22:22 UTC: This issue has been resolved. Clearing your browsers cache and cookies might be needed if you are still experiencing issues getting to the login page.

## Rewindex changes for this incident

- 2024-09-30 22:19 UTC: [Critical incident: QuickBooks Online - Unable to login](https://rewindex.com/change/i861b6be590e369.md)


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/0hthx2l2r0h6 · Markdown: https://rewindex.com/company/quickbooks-online/incidents/0hthx2l2r0h6.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/0hthx2l2r0h6 · Generated 2026-10-18T09:46:35.973Z