# QuickBooks Online in February 2019: incidents, uptime and changes

> QuickBooks Online in February 2019: 8 incidents on its status page (5 major or critical), 87.10% free of major or critical incidents (vendor-reported). From Rewindex’s archive of QuickBooks Online’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/quickbooks-online/2019/02
Last updated: 2019-03-01T00:00:00Z

- Incidents posted: 8 (major/critical: 5) · Maintenance: 2
- By vendor impact label: major 5, minor 3
- Uptime (vendor-reported): 87.10% free of major/critical incidents, 85.21% free of any incident; outage time 3.6 days, incident time 4.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2019](https://rewindex.com/company/quickbooks-online/2019/01.md) · Next: [March 2019](https://rewindex.com/company/quickbooks-online/2019/03.md) · [All months](https://rewindex.com/company/quickbooks-online/reports.md) · [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Wells Fargo customers unable to update bank feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/359pfwl67ddl.md) | major | 2019-02-01 17:56 UTC | 2019-02-01 18:23 UTC | 27 min | resolved |
| [Wells Fargo customers unable to connect accounts or update bank feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/vfr29y80wlxg.md) | major | 2019-02-07 18:00 UTC | 2019-02-10 04:07 UTC | 2 d | resolved |
| [Citibank customers unable to connect accounts or update bank feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/z7rfk9v1c89l.md) | major | 2019-02-15 18:07 UTC | 2019-02-16 16:00 UTC | 22 h | resolved |
| [American Express customers unable to connect accounts or update bank feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/8cpfv1vstljs.md) | major | 2019-02-20 23:23 UTC | 2019-02-21 02:26 UTC | 3.0 h | resolved |
| [American Express customers unable to connect accounts or update bank feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/54rp86dwwb2m.md) | major | 2019-02-27 21:02 UTC | 2019-02-28 00:11 UTC | 3.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Wells Fargo customers unable to update bank feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/359pfwl67ddl.md) | major | 2019-02-01 17:56 UTC | 2019-02-01 18:23 UTC | 27 min | resolved |
| [QuickBooks customers are currently unable to complete bank transfers](https://rewindex.com/company/quickbooks-online/incidents/nbp1v0ftq4vw.md) | minor | 2019-02-07 15:50 UTC | 2019-02-07 17:34 UTC | 1.7 h | resolved |
| [Wells Fargo customers unable to connect accounts or update bank feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/vfr29y80wlxg.md) | major | 2019-02-07 18:00 UTC | 2019-02-10 04:07 UTC | 2 d | resolved |
| [Some customers are unable to edit their employees and/or Contractors](https://rewindex.com/company/quickbooks-online/incidents/2ft9sxz2gx6k.md) | minor | 2019-02-12 20:55 UTC | 2019-02-12 23:27 UTC | 2.5 h | resolved |
| [Citibank customers unable to connect accounts or update bank feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/z7rfk9v1c89l.md) | major | 2019-02-15 18:07 UTC | 2019-02-16 16:00 UTC | 22 h | resolved |
| [American Express customers unable to connect accounts or update bank feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/8cpfv1vstljs.md) | major | 2019-02-20 23:23 UTC | 2019-02-21 02:26 UTC | 3.0 h | resolved |
| [Some customers are unable to access Projects in QuickBooks Online](https://rewindex.com/company/quickbooks-online/incidents/hwf8ntmzjpp4.md) | minor | 2019-02-26 15:57 UTC | 2019-02-27 00:22 UTC | 8.4 h | resolved |
| [American Express customers unable to connect accounts or update bank feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/54rp86dwwb2m.md) | major | 2019-02-27 21:02 UTC | 2019-02-28 00:11 UTC | 3.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] American Express will be performing maintenance on their web site.](https://rewindex.com/company/quickbooks-online/incidents/dnqb92vt0v5l.md) | maintenance | 2019-02-04 18:06 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Wells Fargo customers unable to connect accounts or update bank feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/lkjrz768x58f.md) | maintenance | 2019-02-07 04:05 UTC | 2019-02-07 05:35 UTC | 1.5 h | resolved |

## Cite this

QuickBooks Online posted 8 status incidents in February 2019 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/quickbooks-online/2019/02
- Citation: QuickBooks Online, “QuickBooks Online in February 2019” (2019-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/2019/02 (CC BY 4.0).
- Markdown link: `[QuickBooks Online: QuickBooks Online in February 2019 (2019-02-01)](https://rewindex.com/company/quickbooks-online/2019/02)`


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Canonical: https://rewindex.com/company/quickbooks-online/2019/02 · Markdown: https://rewindex.com/company/quickbooks-online/2019/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:34:30.418Z