# PyPI (Python Infrastructure): Reports of failed connections from us-east-2

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-20 21:25 UTC · Resolved: 2023-09-20 22:59 UTC · Duration: 1.6 h
- Updates: 3 · Affected components: pypi.org - CDN, PyPI - pypi.org - CDN
- [Vendor status page: https://stspg.io/5ggs59zklg9h](https://stspg.io/5ggs59zklg9h)
- [Company: PyPI (Python Infrastructure)](https://rewindex.com/company/pypi.md)

## Timeline of updates

- **investigating** 2023-09-20 21:25 UTC: We're receiving reports from users that attempts to download packages from PyPIs files archive may be failing when clients use IPv6 as their transport. Our network provider Fastly is also investigating the issue, see their status page: https://www.fastlystatus.com/incident/376079
- **monitoring** 2023-09-20 22:17 UTC: Fastly has routed traffic away from an impacted point of presence. We will monitor for further impact.
- **resolved** 2023-09-20 22:59 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/pypi/incidents/zw9ty74sfyq9 · Markdown: https://rewindex.com/company/pypi/incidents/zw9ty74sfyq9.md · JSON: https://rewindex.com/api/v1/companies/pypi/incidents/zw9ty74sfyq9 · Generated 2026-10-20T00:53:02.731Z