# PyPI (Python Infrastructure): python.org unavailable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2018-08-10 17:45 UTC · Resolved: 2018-08-10 18:19 UTC · Duration: 34 min
- Updates: 1
- [Vendor status page: https://status.python.org/incidents/nrj012nbt01l](https://status.python.org/incidents/nrj012nbt01l)
- [Company: PyPI (Python Infrastructure)](https://rewindex.com/company/pypi.md)

## Timeline of updates

- **resolved** 2018-08-10 18:19 UTC: This incident has been resolved. We removed two deprecated service backends recently but failed to update the configuration of the inbound HTTP load balancing infrastructure. As a result, when the services finally aged out of internal service discovery the templates that are rendered to configure the HTTP load balancer were not valid. This caused the load balancers to fail and our backends became unavailable. Additionally caching caused our monitoring to fail to detect this outage until about 20 minutes into the incident. We are working to resolve the template rendering issue and improve the time to alert for outages of python.org.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/pypi/incidents/nrj012nbt01l · Markdown: https://rewindex.com/company/pypi/incidents/nrj012nbt01l.md · JSON: https://rewindex.com/api/v1/companies/pypi/incidents/nrj012nbt01l · Generated 2026-10-20T00:52:46.098Z