# PyPI (Python Infrastructure): Infrastructure Outage

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-12-13 13:44 UTC · Resolved: 2024-12-13 15:09 UTC · Duration: 1.4 h
- Updates: 8 · Affected components: python.org - Downloads Backends, python.org - python.org - Downloads Backends, bugs.python.org, PyPy - speed.pypy.org, speed.pypy.org, wiki.python.org, docs.python.org - Backends, docs.python.org - docs.python.org - Backends
- [Vendor status page: https://stspg.io/8dl66mr6734m](https://stspg.io/8dl66mr6734m)
- [Company: PyPI (Python Infrastructure)](https://rewindex.com/company/pypi.md)

## Timeline of updates

- **investigating** 2024-12-13 13:44 UTC: We are currently investigating an infrastructure outage impacting python.org/downloads backends, docs.python.org backends, bugs.python.org backends, wiki.python.org backends, as well as other services.
- **investigating** 2024-12-13 13:48 UTC: We are continuing to investigate this issue.
- **investigating** 2024-12-13 13:59 UTC: We are continuing to investigate this issue.
- **identified** 2024-12-13 14:00 UTC: Private networking in our datacenter for these services is currently intermittent, we have opened a ticket with the provider requesting assistance.
- **identified** 2024-12-13 14:23 UTC: We are continuing to work on a fix for this issue.
- **identified** 2024-12-13 14:45 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2024-12-13 14:58 UTC: We have begun seeing recovery across all services as of 14:44 UTC, we are monitoring for stability and ensuring all services are healthy.
- **resolved** 2024-12-13 15:09 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-12-13 13:44 UTC: [Critical incident: Infrastructure Outage](https://rewindex.com/change/i1805aa34851409.md)


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Canonical: https://rewindex.com/company/pypi/incidents/lnf8y0k9l7ms · Markdown: https://rewindex.com/company/pypi/incidents/lnf8y0k9l7ms.md · JSON: https://rewindex.com/api/v1/companies/pypi/incidents/lnf8y0k9l7ms · Generated 2026-10-20T03:13:27.493Z