# PyPI (Python Infrastructure): Database Storage Latencies

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-10-17 19:32 UTC · Resolved: 2023-10-17 22:44 UTC · Duration: 3.2 h
- Updates: 3 · Affected components: pypi.org - Backends, PyPI - pypi.org - Backends, python.org - Backends, python.org - python.org - Backends
- [Vendor status page: https://stspg.io/3kyvz4bc4cxd](https://stspg.io/3kyvz4bc4cxd)
- [Company: PyPI (Python Infrastructure)](https://rewindex.com/company/pypi.md)

## Timeline of updates

- **investigating** 2023-10-17 19:32 UTC: We are investigating and responding to widespread issues with databases in our infrastructure showing poor performance due to cloud block storage.
- **identified** 2023-10-17 19:44 UTC: A burst balance for our cloud storage disks that host our databases was exhausted. We are going to migrate to storage that will allow us to respond by adding more IOPS.
- **resolved** 2023-10-17 22:44 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-10-17 19:32 UTC: [Major incident: Database Storage Latencies](https://rewindex.com/change/i3e3e0c97ca4670.md)


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Canonical: https://rewindex.com/company/pypi/incidents/jgl7gn6940sy · Markdown: https://rewindex.com/company/pypi/incidents/jgl7gn6940sy.md · JSON: https://rewindex.com/api/v1/companies/pypi/incidents/jgl7gn6940sy · Generated 2026-10-20T01:32:08.684Z