# PyPI (Python Infrastructure): PyPI File Hosting Latencies and Timeouts

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-01-10 13:59 UTC · Resolved: 2023-01-10 17:43 UTC · Duration: 3.8 h
- Updates: 5 · Affected components: files.pythonhosted.org - Files, PyPI - files.pythonhosted.org - Files
- [Vendor status page: https://stspg.io/lq1hk2kws34r](https://stspg.io/lq1hk2kws34r)
- [Company: PyPI (Python Infrastructure)](https://rewindex.com/company/pypi.md)

## Timeline of updates

- **investigating** 2023-01-10 13:59 UTC: We are investigating issues with files.pythonhosted.org causing larger files to experience large latencies and timeouts.
- **investigating** 2023-01-10 14:15 UTC: We are working with our CDN provider to determine what is contributing to these latencies.
- **investigating** 2023-01-10 16:26 UTC: We're continuing to investigate with our CDN, but found a potentially related outage published by our backend that we are now tracking as well.
- **monitoring** 2023-01-10 17:37 UTC: We're seeing improvements after reports from our backend providers that their incident is resolved.
- **resolved** 2023-01-10 17:43 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/pypi/incidents/j369h2rkqsgz · Markdown: https://rewindex.com/company/pypi/incidents/j369h2rkqsgz.md · JSON: https://rewindex.com/api/v1/companies/pypi/incidents/j369h2rkqsgz · Generated 2026-10-20T01:33:24.781Z