# Pusher: Channels EU cluster having intermittent issues

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2023-11-14 12:55 UTC · Resolved: 2023-11-14 17:36 UTC · Duration: 4.7 h
- Updates: 1
- [Vendor status page: https://status.pusher.com/incidents/zt7v40mnwn89](https://status.pusher.com/incidents/zt7v40mnwn89)
- [Company: Pusher](https://rewindex.com/company/pusher.md)

## Timeline of updates

- **resolved** 2023-11-14 17:36 UTC: The cluster is now operational following the implementation of a fix at 17:13 UTC. Our team is actively monitoring the results. The primary contributing factor was identified as a DNS-related issue. In order to determine the root cause, a thorough investigation will be conducted and a detailed post-mortem will be published.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/pusher/incidents/zt7v40mnwn89 · Markdown: https://rewindex.com/company/pusher/incidents/zt7v40mnwn89.md · JSON: https://rewindex.com/api/v1/companies/pusher/incidents/zt7v40mnwn89 · Generated 2026-10-18T11:40:04.999Z