# Pusher: Inconsistent presence status in presence channels

> Pusher status incident “Inconsistent presence status in presence channels” on 2022-11-08: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pusher/incidents/nq9vxx04jsj8
Last updated: 2022-11-08T14:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-11-08 14:30 UTC · Resolved: 2022-11-08 14:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.pusher.com/incidents/nq9vxx04jsj8](https://status.pusher.com/incidents/nq9vxx04jsj8)
- [Company: Pusher](https://rewindex.com/company/pusher.md)

## Timeline of updates

- **resolved** 2022-11-08 14:30 UTC: We have noticed a problem with our cleanup process for presence status that causes users to show as online even after they have gone offline. We have solved the underlying issue and have ensured steps to prevent this from happening again. This issue was present on the MT1 cluster. Other clusters were not affected.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Pusher, started 2022-11-08 14:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/pusher/incidents/nq9vxx04jsj8
- Citation: Pusher, “Inconsistent presence status in presence channels” (2022-11-08 14:30 UTC). Archived by Rewindex: https://rewindex.com/company/pusher/incidents/nq9vxx04jsj8 (CC BY 4.0).
- Markdown link: `[Pusher: Inconsistent presence status in presence channels (2022-11-08)](https://rewindex.com/company/pusher/incidents/nq9vxx04jsj8)`


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Canonical: https://rewindex.com/company/pusher/incidents/nq9vxx04jsj8 · Markdown: https://rewindex.com/company/pusher/incidents/nq9vxx04jsj8.md · JSON: https://rewindex.com/api/v1/companies/pusher/incidents/nq9vxx04jsj8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:42:21.921Z