# Pusher: Pusher dashboard inaccessible for logins with username/password

> Pusher status incident “Pusher dashboard inaccessible for logins with username/password” on 2025-01-13: impact minor (vendor’s label), 50 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pusher/incidents/kgs1v2tvg3jb
Last updated: 2025-01-13T21:16:33Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-13 20:27 UTC · Resolved: 2025-01-13 21:16 UTC · Duration: 50 min
- Updates: 2 · Affected components: Channels Dashboard, Beams dashboard
- [Vendor status page: https://stspg.io/zp64kjxn72b4](https://stspg.io/zp64kjxn72b4)
- [Company: Pusher](https://rewindex.com/company/pusher.md)

## Timeline of updates

- **investigating** 2025-01-13 20:27 UTC: We are currently investigating an issue where the Pusher dashboard is inaccessible to users attempting to login with username/password. Users logging with SSO are unaffected. Pusher products remain functional without any issues.
- **resolved** 2025-01-13 21:16 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Pusher, started 2025-01-13 20:27 UTC, resolved after 50 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/pusher/incidents/kgs1v2tvg3jb
- Citation: Pusher, “Pusher dashboard inaccessible for logins with username/password” (2025-01-13 20:27 UTC). Archived by Rewindex: https://rewindex.com/company/pusher/incidents/kgs1v2tvg3jb (CC BY 4.0).
- Markdown link: `[Pusher: Pusher dashboard inaccessible for logins with username/password (2025-01-13)](https://rewindex.com/company/pusher/incidents/kgs1v2tvg3jb)`


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Canonical: https://rewindex.com/company/pusher/incidents/kgs1v2tvg3jb · Markdown: https://rewindex.com/company/pusher/incidents/kgs1v2tvg3jb.md · JSON: https://rewindex.com/api/v1/companies/pusher/incidents/kgs1v2tvg3jb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:01:28.333Z