# Pusher: Partial outage in MT1 cluster affecting customers using presence and presence webhook between 5:44 to 6:35 UTC

> Pusher status incident “Partial outage in MT1 cluster affecting customers using presence and presence webhook between 5:44 to 6:35 UTC” on 2023-03-17: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pusher/incidents/c88pv8j309bh
Last updated: 2023-03-17T06:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-03-17 06:00 UTC · Resolved: 2023-03-17 06:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.pusher.com/incidents/c88pv8j309bh](https://status.pusher.com/incidents/c88pv8j309bh)
- [Company: Pusher](https://rewindex.com/company/pusher.md)

## Timeline of updates

- **resolved** 2023-03-17 06:00 UTC: Between 5:44 UTC and 6:35 UTC, in MT1 cluster, we experienced a partial outage that affected 50% of clients using Channels presence feature and Channels presence webhook events. During this time, customers who attempted to query presence information from our API may have received a 500 error. We will provide incident report with more information as soon as possible.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Pusher, started 2023-03-17 06:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/pusher/incidents/c88pv8j309bh
- Citation: Pusher, “Partial outage in MT1 cluster affecting customers using presence and presence webhook between 5:44 to 6:35 UTC” (2023-03-17 06:00 UTC). Archived by Rewindex: https://rewindex.com/company/pusher/incidents/c88pv8j309bh (CC BY 4.0).
- Markdown link: `[Pusher: Partial outage in MT1 cluster affecting customers using presence and presence webhook between 5:44 to 6:35 UTC (2023-03-17)](https://rewindex.com/company/pusher/incidents/c88pv8j309bh)`


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Canonical: https://rewindex.com/company/pusher/incidents/c88pv8j309bh · Markdown: https://rewindex.com/company/pusher/incidents/c88pv8j309bh.md · JSON: https://rewindex.com/api/v1/companies/pusher/incidents/c88pv8j309bh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:40:31.785Z