# Pusher: Intermittent request failures on EU cluster

> Pusher status incident “Intermittent request failures on EU cluster” on 2016-01-11: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pusher/incidents/bjcpcmbdkpgn
Last updated: 2016-01-11T10:26:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2016-01-11 10:26 UTC · Resolved: 2016-01-11 10:26 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.pusher.com/incidents/bjcpcmbdkpgn](https://status.pusher.com/incidents/bjcpcmbdkpgn)
- [Company: Pusher](https://rewindex.com/company/pusher.md)

## Timeline of updates

- **resolved** 2016-01-11 10:26 UTC: Between the hours of 02:30 and 09:30 this morning a node in our EU cluster became degraded and automated health-checking failed to remove it from service correctly. This resulted in a proportion of client requests to both the HTTP API and the WS API to receive authentication errors for valid requests to the EU cluster. Only customers of the EU cluster were affected. We are investigating the failure of the health-checkers to route around the failed node and apologise for any inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Pusher, started 2016-01-11 10:26 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/pusher/incidents/bjcpcmbdkpgn
- Citation: Pusher, “Intermittent request failures on EU cluster” (2016-01-11 10:26 UTC). Archived by Rewindex: https://rewindex.com/company/pusher/incidents/bjcpcmbdkpgn (CC BY 4.0).
- Markdown link: `[Pusher: Intermittent request failures on EU cluster (2016-01-11)](https://rewindex.com/company/pusher/incidents/bjcpcmbdkpgn)`


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Canonical: https://rewindex.com/company/pusher/incidents/bjcpcmbdkpgn · Markdown: https://rewindex.com/company/pusher/incidents/bjcpcmbdkpgn.md · JSON: https://rewindex.com/api/v1/companies/pusher/incidents/bjcpcmbdkpgn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:26:17.969Z