# Pusher: High latency on channels US2 API

> Pusher status incident “High latency on channels US2 API” on 2023-11-29: impact minor (vendor’s label), 51 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pusher/incidents/9c0c77h1v4mw
Last updated: 2023-11-29T16:09:02Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-11-29 15:17 UTC · Resolved: 2023-11-29 16:09 UTC · Duration: 51 min
- Updates: 3 · Affected components: Channels REST API
- [Vendor status page: https://stspg.io/765czw89xl67](https://stspg.io/765czw89xl67)
- [Company: Pusher](https://rewindex.com/company/pusher.md)

## Timeline of updates

- **investigating** 2023-11-29 15:17 UTC: We are currently investigating this issue.
- **identified** 2023-11-29 15:48 UTC: Our engineering team is working on rolling out an improvement to resolve the high latency on the US2 cluster.
- **resolved** 2023-11-29 16:09 UTC: Our engineering team has confirmed this issue has been mitigated. We apologise for any inconvenience this may have caused you.

## Cite this

Status incident (vendor impact label: minor) posted by Pusher, started 2023-11-29 15:17 UTC, resolved after 51 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/pusher/incidents/9c0c77h1v4mw
- Citation: Pusher, “High latency on channels US2 API” (2023-11-29 15:17 UTC). Archived by Rewindex: https://rewindex.com/company/pusher/incidents/9c0c77h1v4mw (CC BY 4.0).
- Markdown link: `[Pusher: High latency on channels US2 API (2023-11-29)](https://rewindex.com/company/pusher/incidents/9c0c77h1v4mw)`


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Canonical: https://rewindex.com/company/pusher/incidents/9c0c77h1v4mw · Markdown: https://rewindex.com/company/pusher/incidents/9c0c77h1v4mw.md · JSON: https://rewindex.com/api/v1/companies/pusher/incidents/9c0c77h1v4mw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:28:34.699Z