# Pusher: Some users "stuck" in presence channels

> Pusher status incident “Some users "stuck" in presence channels” on 2015-01-13: impact minor (vendor’s label), 35 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pusher/incidents/6r4mb98lv479
Last updated: 2015-01-13T12:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2015-01-13 11:36 UTC · Resolved: 2015-01-13 12:11 UTC · Duration: 35 min
- Updates: 1
- [Vendor status page: https://status.pusher.com/incidents/6r4mb98lv479](https://status.pusher.com/incidents/6r4mb98lv479)
- [Company: Pusher](https://rewindex.com/company/pusher.md)

## Timeline of updates

- **resolved** 2015-01-13 12:11 UTC: The stale user state was flushed from the system at 11:53 GMT. Right now we are tightening our monitoring of this eventuality and planning improvements to make it impossible in future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Pusher, started 2015-01-13 11:36 UTC, resolved after 35 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/pusher/incidents/6r4mb98lv479
- Citation: Pusher, “Some users "stuck" in presence channels” (2015-01-13 11:36 UTC). Archived by Rewindex: https://rewindex.com/company/pusher/incidents/6r4mb98lv479 (CC BY 4.0).
- Markdown link: `[Pusher: Some users "stuck" in presence channels (2015-01-13)](https://rewindex.com/company/pusher/incidents/6r4mb98lv479)`


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Canonical: https://rewindex.com/company/pusher/incidents/6r4mb98lv479 · Markdown: https://rewindex.com/company/pusher/incidents/6r4mb98lv479.md · JSON: https://rewindex.com/api/v1/companies/pusher/incidents/6r4mb98lv479 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:43:20.448Z