# Pusher: Inaccurate Account Usage Warnings Reported

> Pusher status incident “Inaccurate Account Usage Warnings Reported” on 2024-09-02: impact minor (vendor’s label), 53 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pusher/incidents/5s22n6n887ym
Last updated: 2024-09-02T11:57:30Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-09-02 11:04 UTC · Resolved: 2024-09-02 11:57 UTC · Duration: 53 min
- Updates: 2 · Affected components: Channels Dashboard, Channels Stats Integrations
- [Vendor status page: https://stspg.io/xf5gh57jxy59](https://stspg.io/xf5gh57jxy59)
- [Company: Pusher](https://rewindex.com/company/pusher.md)

## Timeline of updates

- **investigating** 2024-09-02 11:04 UTC: Some customers have received incorrect warnings about account usage or observed usage statistics that appear to be incorrect.  We are investigating.
- **resolved** 2024-09-02 11:57 UTC: We have resolved the statistics computation issue.  Connection counts should be correct again and remain accurate going forward. Daily message volume counters will still show inflated usage until the end of the day; customers that are concerned about potential throttling due to breaching daily limits can reach out to customer support to ensure access remains uninterrupted.

## Cite this

Status incident (vendor impact label: minor) posted by Pusher, started 2024-09-02 11:04 UTC, resolved after 53 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/pusher/incidents/5s22n6n887ym
- Citation: Pusher, “Inaccurate Account Usage Warnings Reported” (2024-09-02 11:04 UTC). Archived by Rewindex: https://rewindex.com/company/pusher/incidents/5s22n6n887ym (CC BY 4.0).
- Markdown link: `[Pusher: Inaccurate Account Usage Warnings Reported (2024-09-02)](https://rewindex.com/company/pusher/incidents/5s22n6n887ym)`


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Canonical: https://rewindex.com/company/pusher/incidents/5s22n6n887ym · Markdown: https://rewindex.com/company/pusher/incidents/5s22n6n887ym.md · JSON: https://rewindex.com/api/v1/companies/pusher/incidents/5s22n6n887ym · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:20:28.592Z