# Prisma: Accelerate is slow to provision new query engines in eu-west-3

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-03 10:01 UTC · Resolved: 2026-08-03 10:47 UTC · Duration: 47 min
- Updates: 2 · Affected components: Prisma Accelerate
- [Vendor status page: https://stspg.io/f358dcv1d2gl](https://stspg.io/f358dcv1d2gl)
- [Company: Prisma](https://rewindex.com/company/prisma.md)

## Timeline of updates

- **monitoring** 2026-08-03 10:01 UTC: We have identified an upstream infrastructure provider issue affecting the eu-west-3 region. Accelerate is experiencing issues provisioning resources for new query engine instances. Affected users: Users provisioning new Accelerate query engines in the eu-west-3 region. Root cause: AWS EC2 instance capacity saturation Workarounds: None identified
- **resolved** 2026-08-03 10:47 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/prisma/incidents/zwr03xh6q348 · Markdown: https://rewindex.com/company/prisma/incidents/zwr03xh6q348.md · JSON: https://rewindex.com/api/v1/companies/prisma/incidents/zwr03xh6q348 · Generated 2026-10-20T00:51:20.630Z