# Prisma: Optimize unavailable due to schema migration

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-11-29 20:22 UTC · Resolved: 2024-11-28 18:00 UTC · Duration: -1582 min
- Updates: 1
- [Vendor status page: https://stspg.io/wm5b38npf7pd](https://stspg.io/wm5b38npf7pd)
- [Company: Prisma](https://rewindex.com/company/prisma.md)

## Timeline of updates

- **resolved** 2024-11-28 18:00 UTC: RESOLVED A production data migration caused Optimize to remain in maintenance mode for 64 minutes. Affected Users: All users were unable to access Optimize during the incident. Root cause: An issue with an upstream provider caused the schema migration process to stall. Workarounds: None


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Canonical: https://rewindex.com/company/prisma/incidents/w9g899k39pjz · Markdown: https://rewindex.com/company/prisma/incidents/w9g899k39pjz.md · JSON: https://rewindex.com/api/v1/companies/prisma/incidents/w9g899k39pjz · Generated 2026-10-20T00:51:14.604Z