# Prisma: Degraded service for Accelerate in us-east-1 and us-west-1

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-08 11:24 UTC · Resolved: 2026-07-08 11:39 UTC · Duration: 14 min
- Updates: 2 · Affected components: Prisma Accelerate
- [Vendor status page: https://stspg.io/twfql9sybh25](https://stspg.io/twfql9sybh25)
- [Company: Prisma](https://rewindex.com/company/prisma.md)

## Timeline of updates

- **investigating** 2026-07-08 11:24 UTC: Accelerate is impacted by degraded service in AWS regions us-east-1 and us-west-1. We are investigating other possible causes.
- **resolved** 2026-07-08 11:39 UTC: Accelerate is operating within normal tolerances.


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Canonical: https://rewindex.com/company/prisma/incidents/lms0lqbtdr8w · Markdown: https://rewindex.com/company/prisma/incidents/lms0lqbtdr8w.md · JSON: https://rewindex.com/api/v1/companies/prisma/incidents/lms0lqbtdr8w · Generated 2026-10-20T02:20:27.938Z