# Prisma: Incorrect downtime was reported due to monitoring misconfiguration

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-12-01 10:03 UTC · Resolved: 2022-12-01 10:03 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.prisma-status.com/incidents/j8h4w22y9sry](https://www.prisma-status.com/incidents/j8h4w22y9sry)
- [Company: Prisma](https://rewindex.com/company/prisma.md)

## Timeline of updates

- **resolved** 2022-12-01 10:03 UTC: The GraphQL API was shown as having a major outage between 2am UTC and 7:28am UTC. However, this was due to incorrect reporting of the monitoring stack. The actual uptime was unaffected. We apologize for the misleading reporting.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/prisma/incidents/j8h4w22y9sry · Markdown: https://rewindex.com/company/prisma/incidents/j8h4w22y9sry.md · JSON: https://rewindex.com/api/v1/companies/prisma/incidents/j8h4w22y9sry · Generated 2026-10-19T23:16:18.377Z