# Prisma: Investigating reports of Data Proxy errors in us-east-1

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-09-08 16:57 UTC · Resolved: 2023-09-08 20:26 UTC · Duration: 3.5 h
- Updates: 1
- [Vendor status page: https://www.prisma-status.com/incidents/gzkrht0g73ng](https://www.prisma-status.com/incidents/gzkrht0g73ng)
- [Company: Prisma](https://rewindex.com/company/prisma.md)

## Timeline of updates

- **resolved** 2023-09-08 20:26 UTC: The situation has been resolved. We'll provide an update with a root cause and corrective measures as we understand this issue more. If you need additional support, or are observing issues, please open a ticket after logging in at cloud.prisma.io

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/prisma/incidents/gzkrht0g73ng · Markdown: https://rewindex.com/company/prisma/incidents/gzkrht0g73ng.md · JSON: https://rewindex.com/api/v1/companies/prisma/incidents/gzkrht0g73ng · Generated 2026-10-19T23:14:08.248Z