# Prisma: Accelerate disruption to new query engine starts

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-01-09 18:29 UTC · Resolved: 2024-01-09 20:18 UTC · Duration: 1.8 h
- Updates: 1
- [Vendor status page: https://www.prisma-status.com/incidents/cw88wsl15c6d](https://www.prisma-status.com/incidents/cw88wsl15c6d)
- [Company: Prisma](https://rewindex.com/company/prisma.md)

## Timeline of updates

- **resolved** 2024-01-09 20:18 UTC: Our team has identified the root cause of the issue and applied a fix. No further issues have been identified.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/prisma/incidents/cw88wsl15c6d · Markdown: https://rewindex.com/company/prisma/incidents/cw88wsl15c6d.md · JSON: https://rewindex.com/api/v1/companies/prisma/incidents/cw88wsl15c6d · Generated 2026-10-19T23:15:06.251Z