# Prisma: Connection errors to databases

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-07-18 18:36 UTC · Resolved: 2025-07-18 23:24 UTC · Duration: 4.8 h
- Updates: 4 · Affected components: Prisma Postgres
- [Vendor status page: https://stspg.io/vg5lnsl3slmk](https://stspg.io/vg5lnsl3slmk)
- [Company: Prisma](https://rewindex.com/company/prisma.md)

## Timeline of updates

- **investigating** 2025-07-18 18:36 UTC: We are investigating the impact of an existing disruption that was automatically detected by our system. Affected users: Currently unknown Root cause: Currently unknown Workarounds: None identified
- **monitoring** 2025-07-18 19:50 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2025-07-18 20:13 UTC: We are continuing to monitor for any further issues.
- **resolved** 2025-07-18 23:24 UTC: This was an issue affecting only a small handful of databases. It has been fully resolved and is unrelated to the Accelerate issue that occurred at the same time.


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Canonical: https://rewindex.com/company/prisma/incidents/bdc6fkm9pw18 · Markdown: https://rewindex.com/company/prisma/incidents/bdc6fkm9pw18.md · JSON: https://rewindex.com/api/v1/companies/prisma/incidents/bdc6fkm9pw18 · Generated 2026-10-20T00:03:19.809Z