# Prisma: Partial outage on Data Proxy in us-east-1

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-09-06 19:40 UTC · Resolved: 2023-09-06 19:40 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.prisma-status.com/incidents/958zd6smt55h](https://www.prisma-status.com/incidents/958zd6smt55h)
- [Company: Prisma](https://rewindex.com/company/prisma.md)

## Timeline of updates

- **resolved** 2023-09-06 19:40 UTC: We have investigated reports of request timeouts when using the Data Proxy in the us-east-1 region. We have applied a mitigation and are continuing to monitor the results. If you need additional support, or are observing issues, please open a ticket after logging in at cloud.prisma.io

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/prisma/incidents/958zd6smt55h · Markdown: https://rewindex.com/company/prisma/incidents/958zd6smt55h.md · JSON: https://rewindex.com/api/v1/companies/prisma/incidents/958zd6smt55h · Generated 2026-10-19T23:15:35.507Z