# Prisma: Degraded performance in US East

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-03-27 15:19 UTC · Resolved: 2026-03-27 17:25 UTC · Duration: 2.1 h
- Updates: 4 · Affected components: Prisma Postgres
- [Vendor status page: https://stspg.io/wycrps2s3dpp](https://stspg.io/wycrps2s3dpp)
- [Company: Prisma](https://rewindex.com/company/prisma.md)

## Timeline of updates

- **investigating** 2026-03-27 15:19 UTC: Description: We have identified an issue degraded performance in the US East region and are working to implement a fix. Affected users: US East Root cause: Currently unknown Workarounds: None identified
- **identified** 2026-03-27 15:23 UTC: Description: We have identified an issue degraded performance in the US East region and are working to implement a fix. Affected users: US East Root cause: The cause has already been identified and we're implementing a fix. Workarounds: None identified
- **monitoring** 2026-03-27 15:34 UTC: A fix has been rolled out and US East is now operational. We're continuing to monitor.
- **resolved** 2026-03-27 17:25 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/prisma/incidents/6sp0t3dqrnbs · Markdown: https://rewindex.com/company/prisma/incidents/6sp0t3dqrnbs.md · JSON: https://rewindex.com/api/v1/companies/prisma/incidents/6sp0t3dqrnbs · Generated 2026-10-19T23:15:13.993Z