# Prisma: Latency in the EU region.

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-09-13 11:39 UTC · Resolved: 2023-09-13 14:04 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://www.prisma-status.com/incidents/5c1zzhvjq909](https://www.prisma-status.com/incidents/5c1zzhvjq909)
- [Company: Prisma](https://rewindex.com/company/prisma.md)

## Timeline of updates

- **resolved** 2023-09-13 14:04 UTC: The incident has been mitigated and we have identified the steps needed to prevent this incident from continuing to occur.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/prisma/incidents/5c1zzhvjq909 · Markdown: https://rewindex.com/company/prisma/incidents/5c1zzhvjq909.md · JSON: https://rewindex.com/api/v1/companies/prisma/incidents/5c1zzhvjq909 · Generated 2026-10-20T01:31:56.822Z